Refund Policy

Effective Date: 27 April 2026

At Vision Plan Counselling, we strive to provide high-quality counselling and guidance services. This Refund Policy outlines the terms under which refunds may be issued.

1. No Refund After Service Delivery

Once a counselling session or service has been successfully delivered, no refund will be provided under any circumstances.

2. Cancellation Before Session

• Users may request cancellation before the scheduled session time.
• Refund eligibility depends on how early the cancellation request is made.

3. Eligible Refund Cases

• If a cancellation request is made well in advance of the scheduled session, a partial or full refund may be considered.
• If the session is cancelled by Vision Plan Counselling due to unforeseen circumstances, a full refund or rescheduling option will be provided.

4. Non-Refundable Cases

• Missed sessions without prior notice.
• Late cancellations (close to the scheduled session time).
• Dissatisfaction after the session has been completed.

5. Refund Processing

• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued through the original mode of payment.

6. Contact for Refund Requests

To request a refund or cancellation, please contact us:

Email: saurav408@gmail.com
Phone: 9590512296
Address: 393 Mukundpur, Kolkata – 700099, West Bengal, India

By booking our services, you agree to this Refund Policy.